📄 Refund & Cancellation Policy
Effective October 2025
No refund for missed appointments (“no-shows”) without prior notice.
50% refund for cancellations made less than 24 hours before your appointment.
Rescheduling less than 12 hours before your appointment may incur a $25 rescheduling fee.
If you are unsatisfied with our service due to an error on our part, we will work with you to either:
Re-perform the service at no additional cost, or
Provide a full or partial refund based on the situation.
1. Appointment Cancellations
Full refund for cancellations made at least 24 hours before your scheduled appointment.
2. Rescheduling
You may reschedule your appointment at no cost if you contact us at least 12 hours before your appointment time.
3. Service Issues
We understand that plans can change, and we aim to be fair and transparent when it comes to cancellations and refunds.
4. How to Request a Refund
All refund requests must be made in writing by emailing [refund@mobile-testingsolutions.com] within 7 days of your appointment date. Please include your full name, appointment date, and reason for the request.
Processing Time:
Refunds will be processed within 5-7 business days to the original payment method.
If you have questions about this policy or need to request a refund, contact us at:
📧 support@mobiletestingsolutions.com
📞 1-877-333-6268