Privacy Policy Mobile Testing Solutions

Last Updated: January 2026

Mobile Testing Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our services — including DNA testing, drug testing, and mobile blood-draw and specimen collection services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

Examples include:

  • Name

  • Date of birth

  • Phone number

  • Email address

  • Mailing or service address

  • Appointment details

  • Billing or payment information (processed securely by our payment partners)

  • Information submitted through intake forms or contact forms

B. Health-Related Information

In some cases, we may receive limited health-related information necessary to perform testing or coordinate services. This may include information provided by you or your provider.

We only collect the minimum information necessary to complete your requested service.

C. Website & Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • General location (city/region)

This helps us improve website performance and security.

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide mobile testing and collection services

  • Communicate with you about services or results where applicable

  • Process payments and invoices

  • Maintain business records

  • Improve our services and website

  • Comply with legal or regulatory obligations

We do not sell or rent your personal information — ever.

3. HIPAA & Medical Privacy

Some services we provide may involve personal health-related information. In those cases, we follow industry-standard privacy and security practices and only disclose information when necessary for:

  • Testing and laboratory processing

  • Legal and court-ordered testing requests

  • Regulatory compliance

  • Your written consent

If we act as a contractor/collector to a covered healthcare entity, that entity’s HIPAA rules and agreements will also apply.

4. How We Share Information

We may share information only when necessary with:

  • Accredited laboratories and testing partners

  • Legal or court-authorized parties (if testing relates to legal matters)

  • Payment processors

  • Service vendors who support our operations

  • Law enforcement or regulators where legally required

We do not sell or exchange client information for marketing.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic system is 100% secure. If a data concern arises, we will take appropriate steps to notify affected parties where required.

6. Data Retention

We keep records only for as long as necessary to:

  • Provide services

  • Meet legal, regulatory, or business requirements

After that time, records are securely deleted or archived.

7. Your Rights

You may have the right to:

  • Request access to your information

  • Update or correct your information

  • Request deletion of certain information (unless retention is required by law)

  • Withdraw consent, where applicable

To make a request, contact us using the details below.

8. Cookies & Website Tracking

We may use cookies or analytics tools to:

  • Improve website function

  • Monitor traffic trends

  • Enhance user experience

You may disable cookies in your browser settings.

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of third-party websites.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental or legal guardian involvement.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will always be posted at the top.

12. Contact Us

If you have questions about this Privacy Policy or your information, please contact:

Mobile Testing Solutions
2014 Capitol Ave, Suite 100-4035
Sacramento, CA 95811
Phone: 1-877-333-6268
Email: info@mobile-testingsolutions.com